A results-oriented restaurant server with five years of experience in a fast-paced environment. Skilled in upselling, maintaining customer satisfaction, and providing excellent service in high-volume restaurants.
Work Experience
Empowering Creativity through
May 2020 - Present
Bistro 56
Server
Provide service to 80+ customers daily, consistently achieving a guest satisfaction rating of 95%. Actively upsell daily specials and premium beverages, contributing to a 10% increase in average check amounts. Collaborate with kitchen and front-of-house teams to deliver fast and efficient service. Ensured guest orders were accurate and delivered in a timely manner, achieving consistent positive feedback. Assisted in managing guest complaints and resolving issues promptly to maintain high satisfaction levels. Maintained cleanliness and organization of dining areas, supporting overall restaurant efficiency.
June 2017 - April 2020
Downtown Diner
Server
My Skills
Core competencies that drive my performance.
Customer service95 %
Upselling techniques99 %
Guest relations90 %
Time management90 %
Multi-tasking94 %
Education
Empowering Creativity through
May 2017
High School Diploma
Chicago High School
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